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About Deviant Artist Chris K MooreMale/United States Recent Activity
Deviant for 9 Years
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Hello!

Happy to say I recently updated my website. Check it out and tell me what you think! :)
www.keatonstudios.com

I have also started a blog. I plan to post some sketches, WIP's, and other things over there. Otherwise, some info will also be posted here so that people can use the site they prefer.
blog.keatonstudios.com
As you may have seen in my previous journal entries - I recently lost the use of my cintiq companion, which has forced me to decide whether to fix the cintiq, get a new one, or use a back-up solution.

To make a long story short, I have decided to NOT fix the cintiq companion.

Why?

Wacom wants $940 dollars to fix the device. What happened to require such an expensive repair? The cintiq landed on it's side with the power cord plugged in. The  power port on the motherboard was quite busted - the inside of the power port were floating around inside the cintiq. The motherboard was quite fine, as was everything else on the device. The device was fully charged, and it worked perfect until it finally ran out of juice.

Wacom said the only way to fix the port is to replace the motherboard, which they charge a hefty $940 to do. I got a second opinion through a local repair shop, who did some research and came to the same conclusion. More importantly, the local shop said the parts are not available and I'd have to go through Wacom.

$940 bucks. And no warranty. It must be nice giving customers no other option!

I compared this price to a newly refurbished 1st gen cintiq (the same as what I have), which was around $1100. That includes the pen, case, free shipping, etc. Oh, and a warranty. Wacom is wanting to charge an absurd amount of money for a motherboard that is likely less than $100. So - do I really need a cintiq companion? Should I instead buy a refurbished unit? Should I  buy a 2nd generation cintiq?

I chose option D. I ditched the cintiq companion entirely.

I had already purchased a "mobile sketchbook" device, the Helix 2nd gen. The tablet is smaller, only has pressure sensitivity (no tilt, no rotation), but it's amazing nonetheless. It is GREAT as a mobile digital sketchbook. The cintiq companion is mobile... but not really. It's a bit heavy, a bit bulky, and does not have a decent case for "mobile" use. I decided to test the Helix to see how well it can handle bringing a piece to a finish. The vast majority of my latest peice was done on the Helix. I'm quite happy with the results!

Post Apocalypse: Alien and the Derpy Turtle by ckmoore

I do miss the pen-tilt and rotation of the cintiq companion, but the Helix is proving to be more than adequate as an alternative. It also has a 3 year warranty!

Note - I also have this over at my Blog <blog.keatonstudios.com>, but I figured I'd post this here as well for DA people :).
Post Apocalypse: Alien and the Derpy Turtle by ckmoore
Post Apocalypse: Alien and the Derpy Turtle
Here's another post-apocalyptic image. This time an alien (because animals don't follow humans like that... unless your name is Ace Ventura) taking care of an injured turtle in rough times.
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New copyright rules are likely to come soon... please see the following video. Pay attention, take action.

I learned a hard lesson today - I had my cintiq companion (first gen, 512gb model) safely on an end table in my living room, charger plugged in. The dogs hit the table, causing the cintiq to fall directly onto the power cord. I tested the power cord and noticed it felt like it was no longer "locking" in, but just going into an empty hole.

I opened up the cintiq... and the charging port WAS just a hole. Completely busted. I found the pieces hanging out inside the cintiq. Just sent off an RMA request to wacom - hopefully this doesn't cost an arm and a leg to fix!
Hello!

Happy to say I recently updated my website. Check it out and tell me what you think! :)
www.keatonstudios.com

I have also started a blog. I plan to post some sketches, WIP's, and other things over there. Otherwise, some info will also be posted here so that people can use the site they prefer.
blog.keatonstudios.com

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:iconimaginante:
imaginante Featured By Owner Jan 8, 2016  Professional General Artist
Thanks for the Fav!
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:iconpino44io:
Pino44io Featured By Owner Dec 20, 2014  Hobbyist Digital Artist
:) Thanks for watching the most qualitative post-apocalyptic group on DA :iconworld-in-ruins:
Reply
:iconnexu4:
Nexu4 Featured By Owner Oct 12, 2014  Hobbyist Photographer
:iconthankwatch1plz::iconthankwatch2plz::iconcookieforyouplz:
Reply
:iconckmoore:
ckmoore Featured By Owner Oct 12, 2014
Of course! You have some great animal photos!
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:iconnexu4:
Nexu4 Featured By Owner Oct 12, 2014  Hobbyist Photographer
thank you so much :huggle:
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:iconnestiarts:
NestiArts Featured By Owner Jun 28, 2013  Hobbyist Photographer
Hi, thanks for the watch :)
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:iconadamantaloczy:
AdamAntaloczy Featured By Owner Jul 15, 2012  Professional Traditional Artist
Thanks for the favorite.
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:iconckmoore:
ckmoore Featured By Owner Jul 15, 2012
no problem :)
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