Dogs and Cintiq = disaster

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ckmoore's avatar
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I learned a hard lesson today - I had my cintiq companion (first gen, 512gb model) safely on an end table in my living room, charger plugged in. The dogs hit the table, causing the cintiq to fall directly onto the power cord. I tested the power cord and noticed it felt like it was no longer "locking" in, but just going into an empty hole.

I opened up the cintiq... and the charging port WAS just a hole. Completely busted. I found the pieces hanging out inside the cintiq. Just sent off an RMA request to wacom - hopefully this doesn't cost an arm and a leg to fix!
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ckmoore's avatar
1 week and 4 days later... wacom finally responds requesting more info. Not the fastest response!